Our Services

 

Many law firms are born without a clear vision of who they are, and where they want to go. And even partners who have worked together for years often don’t know what each other actually want to get out of their business. Our firm facilitates a process to achieve partner alignment and solidify the vision for the firm; including establishing core values, marketing uniques, a multi-year vision, as well as identifying annual and quarterly goals to achieve that vision.

 

There’s the visionary and there’s the integrator. A lot of law firm founders are visionaries, but sometimes they lack a strong #2 to be the glue of the organization, and simply “get stuff done.” Sometimes the hesitation to bring someone on for this role is that, while a very necessary role, it isn’t necessarily full-time, and a full-time integrator can be expensive. Let our firm serve as the fractional integrator as you grow, until you have the infrastructure to support a full-time hire.

 

Do you really know the health of your business? Are you able to spot future issues and mitigate them before they occur? The gift of KPIs is the ability to truly understand all aspects of the business and make informed decisions based on data. We work with you to create meaningful KPIs with benchmarks for every area of the business (finance, marketing/business development, legal productivity, etc.) and establish a system to track them regularly.

 

For new law firms and small firms, it’s easy not to prioritize best practices and processes. But as your practice grows, it’s important your operations are consistent and efficient in order to save time and ensure things are being handled correctly. We can start with an audit of your current processes and procedures and make recommendations to streamline your practice.

A few examples of best practices and processes to consider:

  • Billing frequency, timeliness, and consistency, A/R collections

  • Trust account procedures and monthly reconciliations

  • Engagement/disengagement of clients/matters

  • Onboarding/off-boarding of employees

  • Website blog posting and SEO best practices

 

Do you have the proper systems in place to successfully run your business? Are you spending lots of billable time on manual entries and person-centric processes? Or maybe you’ve decided you need a new billing system or cloud-based server, but do not have the time to manage the migration. We act as a supplement to your existing resources to augment your efforts, while serving as a strategic resource to drive the initiatives to successful completion.

 

Whether you are considering bringing on a new partner, merging with another firm, or in the unfortunate situation of a business divorce, ING offers strategic advisory services to provide direction or guidance for any situation.

  • Partnership alignment

  • Mergers

  • Partner/Attorney compensation plans

  • Personnel issues

  • Firm restructuring/re-branding

  • Strategic recruiting

We meet you where you are, and help you continue moving forward.

Questions about Fractional COO Services?

  • A fractional COO is a seasoned executive that provides operational expertise and strategic guidance to businesses on a part-time basis.

  • There is a growing number of fractional COOs in various industries. The demand for executives on a part-time basis is increasing and providing fractional services is a great way to meet those demands. However, running a law firm comes with unique challenges that require tailored solutions depending on the firm’s goals and business needs. ING Collaborations is unique because it specializes in providing fractional COO services to law firms. We understand every aspect of running a law firm and how to optimize its operations.

  • We tailor our pricing structures based on the needs of the firm. We offer flexible pricing including hourly, retainer, and flat fee arrangements. Our clients find it refreshing to have their operational pressures alleviated while paying less than the cost of a full-time executive.

  • At ING Collaborations, we partner with law firms all over the U.S., big and small, to augment their operations and get them back to the practice of law. Whatever your current or future goals, we can help take the operational pieces off your plate so you can focus on your practice.

  • You can get started by scheduling a free consultation with us. We’ll discuss your firm’s unique needs, challenges, and goals to determine how our fractional COO services can best support your law firm’s growth and success.